IT Manager Job Description

Job Overview

· Manage all on-site and remote users, computers and technical resources within the company.

· Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure

· Help define IT infrastructure strategy, architecture, and processes

· Recommend enhancements to our security infrastructure as necessary

· Assess vendors and develop test strategies for new hardware and software

· Troubleshoot hardware and software issues related to internal IT

· Reports to Chief Information Officer



Qualifications for IT Manager

· Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience

· Minimum 2 years of experience working in IT operations

· Familiarity with Windows systems, including workstation and servers

· Familiarity with virtual server technology

· Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies

· Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems

· Strong critical thinking and decision-making skills

· Excellent project management skills and strong ability to prioritize

· Firm grasp on IT infrastructure and operations best practices